Terms and Conditions of Use
Effective Date: April 23, 2025
Company: Hanna Burge Counseling
Website: https://hannaburge.com
Email: healing@hannaburge.com
Phone: 479-335-3056
1. Acceptance of Terms
By accessing or using this Website or any of our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.
2. Eligibility
This Website and our services are intended for individuals over the age of 18. By using our services, you represent that you are at least 18 years old.
3. Services Provided
Hanna Burge Counseling offers wellness, meditation, spiritual guidance, and group support services. These services are intended for educational and wellness purposes only and are not a substitute for licensed therapy or medical treatment.
4. Text Messaging & Marketing Communications Policy
4.1. Consent-Based Messaging
We only send SMS messages to individuals who have explicitly opted in. Consent is collected via website forms, appointments, or keyword opt-ins.
4.2. Required Consent Language
All forms include language informing users about the nature of text messages, frequency, opt-out options, and potential carrier charges.
4.3. Message Types Allowed
Messages include appointment reminders, scheduling updates, wellness prompts, and resource links. No unrelated marketing or third-party advertising is sent.
4.4. Opt-Out Process
Users can opt out anytime by replying “STOP” or visiting hannaburge.com/optout. Opt-out requests are honored immediately and permanently.
4.5. Data Use and Privacy
Mobile numbers and consent data are only shared with essential service providers. We do not sell or share user data for promotional use.
4.6. Prohibited Messaging Practices
We prohibit spam, messages to non-consenting individuals, inappropriate content, or messages outside business hours.
4.7. Platform Compliance
Messages are sent via A2P 10DLC-approved platforms and comply with all applicable laws and carrier requirements.
4.8. Message Origin Transparency
All messages are clearly identified as originating from Hanna Burge Counseling. Automated replies are labeled accordingly.
4.9. Consent Storage
We maintain logs of SMS opt-ins, including date, method, and source of consent.
4.10. Opt-Out Enforcement Across Systems
If you opt out of texts, we will not contact you via SMS on any related system unless you opt in again.
📑 CTIA Compliance Summary
Business Name: Hanna Burge Counseling
Website: https://hannaburge.com
Effective Date: April 23, 2025
SMS & Text Messaging Compliance Overview:
1. Consent Disclosure
Users must provide explicit consent to receive SMS/text messages. Consent is collected via:
Intake or contact forms
Appointment scheduling
Verbal or written agreements
Keyword-based opt-ins (where applicable)
2. Message Content Description
Users are informed they will receive:
Appointment reminders
Wellness guidance and meditation prompts
Group event invitations and scheduling notices
Occasional wellness-related resources (no promotional spam)
3. Frequency & Charges
Typical message frequency is 2–4 messages/month. Standard message and data rates may apply.
4. Opt-Out Mechanism
Users can reply “STOP” to opt out of messages at any time. Opt-out requests are processed immediately and permanently. Help is available via “HELP” or at healing@hannaburge.com.
5. Privacy & Data Use
No mobile information is shared with third parties for marketing purposes.
Consent logs are stored securely for auditing.
Data is only shared with SMS service providers as necessary.
6. Platform & Compliance
Messages are sent via an A2P 10DLC-registered platform and follow all CTIA guidelines, including:
Bot disclosure (where applicable)
Clear sender identification
No use of SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco)
7. Enforcement Across Systems
All opt-out requests are enforced across internal systems to prevent further SMS delivery unless the user opts in again.
5. Intellectual Property
All content, including text, logos, and media, are the intellectual property of Hanna Burge Counseling. You may not reproduce or use content without written permission.
6. Disclaimer of Liability
Our services are provided “as is” without warranties of any kind. We are not responsible for decisions or outcomes based on the information provided during services.
7. Links to Other Websites
We may link to third-party websites for resources or support. We are not responsible for their content, policies, or practices.
8. Termination
We reserve the right to terminate your access to our services for violations of these Terms or any misuse of our offerings.
9. Governing Law
These Terms are governed by the laws of the State of Arkansas, without regard to its conflict of law principles.
10. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Website constitutes acceptance of those changes.
11. Disclaimer of Warranties
The services provided by Hanna Burge Counseling are offered “as is” and “as available.” We do not guarantee that the services will meet your expectations or that they will be uninterrupted or error-free. No oral or written advice or information provided by Hanna Burge Counseling creates any warranty.
12. Limitation of Liability
To the fullest extent permitted by law, Hanna Burge Counseling shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
13. Indemnification
You agree to indemnify, defend, and hold harmless Hanna Burge Counseling and its representatives from any claims, liabilities, damages, or expenses arising from your use of the services or violation of these Terms.
14. Dispute Resolution
Any disputes will first be attempted to be resolved informally. If informal resolution fails, disputes shall be resolved in the courts of Arkansas. We reserve the right to require binding arbitration at our discretion.
15. Time Limit to Bring Claims
Any claim or cause of action you may have must be filed within one (1) year after the event giving rise to the claim; otherwise, it is permanently barred.
16. Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between you and Hanna Burge Counseling concerning the services and supersede all prior agreements.
17. No Waiver
Our failure to enforce any provision of these Terms shall not be considered a waiver of our right to enforce such provision.
18. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
19. Contact Information
If you have questions or comments about these Terms, you may contact us at:
Email: healing@hannaburge.com
Phone: 479-335-3056
Website: https://hannaburge.com/contact